FAQS

How far in advance should I book my caterer? "Wedding season" in Charleston seems to extend throughout the year, but the busiest times are April, May, October, November and December. During these premium times, we book weddings a year to 18 months in advance. Corporate lead times are much shorter. Most times, we can accommodate smaller corporate requests, such as boxed lunches, in a matter of days. In addition, because we are able to handle a large volume of business, we can often accommodate quick turnarounds (dependant on existing bookings), regardless of the event type.

What is the difference between the "save the date" payment and a 30% deposit? The $1000 save the date payment guarantees our services for your event date and is 100% refundable if you opt to select another provider. This Save the Date will be valid for 30 days after your proposal is sent and includes a complimentary tasting of selections from your event menu. Your deposit covers 30% of the projected total of your event, and locks in your event date and menu pricing. The 30% deposit is non-refundable.

Why is there no pricing on the menus? Some of our corporate menus include prices. However, most of our event menus are custom designed for a specific event and a particular client. After a brief conversation with an Event Producer, we will prepare a personalized proposal for your budget. The factors that affect the price of an event include the number and kind of menu choices, number of guests, length of the event as well as number of servers required. Our goal is to give you the fairest price based on your specific needs.

Do you offer tastings? Yes, our Executive Chef is happy to prepare chef's selection of menu items based on the menu you've created with your Event Producer prior to your tasting. This will be a small sampling of the items you can expect for guests to enjoy at your event. Tastings are limited to parties of 4. We charge a $100 flat rate for each tasting. If you sign a contract with us, your tasting is complimentary.

Can you accommodate for dietary restrictions on my menu? We have wide variety of vegetarian, gluten-free, allergy-sensitive and other special needs menu items. When you speak with your Event Producer, you will discuss your dietary needs and we will suggest a menu that will be suitable for you and your guests.

Can you provide rental items for my event? Yes. Not only can we arrange for the rental of the usual party items such as tables, chairs, linens, china, glassware and silverware, but we also have access to fine china, crystal, and specialty linens. We can also arrange for larger items such as tents, stages and dance floors. We charge a 10% production fee for time & effort associated with organizing, revising & finalizing these rental needs.

What does the production fee cover? Hamby charges a production fee of 15% for all food & beverage and 10% for rentals and other event services. The production fee reflects time & expenses incurred by Hamby Catering in preparation for & management of the event, including menu creation & revision, emails, site visits, walk-throughs, outside vendor contact, meetings, phone appointments, insurance, handling & administrative costs, and travel time.

Does the production fee include gratuity on my proposal? Gratuity is not included in the production fee.

What is the bridal basket? Hamby provides our brides & grooms with a basket at the end of the evening that contains a sampling of your reception foods at no additional charge. It also includes a complimentary bottle of champagne.

When is my final guest count and payment due? Your final guest count and payment is due 14 days from your event.

Please contact your event producer for our comprehensive FAQ document.